---
title: "ForgeOne CRM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ForgeOne CRM Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more."
source_url: "https://www.capterra.com/p/10189742/ForgeOne-CRM/"
page_type: "product"
language: "en"
publication_date: "2026-10-05"
---

# 

 ForgeOne CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

ForgeOne CRM

## What is ForgeOne CRM?

ForgeOne™ CRM is a contractor-focused customer and job management platform built to connect the full workflow from lead through payment. Contractors can manage leads, customers, properties, inspections, photos, files, estimates, contracts, production, scheduling, crews, invoices, payments, job costing, reporting, customer communication, and portals in one system. ForgeOne™ CRM also includes storm intelligence, 12,356 preloaded insurance-style estimating line items, code-supported rebuttals, role-based access, supplier and measurement workflows, accounting connectivity, and mobile-friendly field tools. It is designed for roofing, restoration, general contracting, exterior, and specialty trade businesses that want fewer disconnected apps, less duplicate entry, and better visibility across office and field operations.

## What is ForgeOne CRM used for?

[Construction CRM](https://www.capterra.com/construction-crm-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$179

Per User, Per Month

Free trial  
not available

Free version not included

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## FAQs about ForgeOne CRM

Overview

### What company size and specific industries is ForgeOne CRM built for?

ForgeOne CRM is designed for roofing, restoration, general, exterior, and specialty contractors that need one connected system to manage sales, field work, production, customers, and job finances. It is built for contractor businesses rather than general-purpose users, especially those handling project-based operations.

Features and Usability

### What are the key features of ForgeOne CRM?

ForgeOne CRM offers lead management, sales pipeline management, contact management, and buyer tracking for customer records and deal stages. It also includes project management, task management, scheduling, and project time tracking, plus reporting and analytics, customizable reports, document management, workflow management, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

ForgeOne CRM starts at $29 per user/month for the Sales / Field Seat, with the Manager Seat at $39, the Additional Admin Seat at $59, and the Business plan at $179 per user/month. ForgeOne™ CRM Text costs $49 monthly flat rate, plus a $49 one-time carrier registration fee. Annual billing offers 12 months for the price of 10.

Getting Started and Support

### What training and onboarding options does ForgeOne CRM offer?

ForgeOne CRM provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps.

Getting Started and Support

### What customer support options does ForgeOne CRM offer?

ForgeOne CRM provides Email/Help Desk and Phone Support for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data.

## Features

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Bid Management

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

ForgeOne CRM 42 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Track all information required to develop and sell lots in housing projects

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Track all company interactions with current clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Create and send email blasts/campaigns

Estimate expected cost based on various factors before a project begins

Primarily serving architecture, engineering, and construction industry professionals

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Track and manage inventory levels to maintain proper supply

Calculate total itemized costs, including initial costs and any changes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Organize and manage all processes/procedures involved in purchasing goods and/or services

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Generate quotes or estimates for customers

View and track pertinent metrics to find patterns and gain insights from data

Ensure that quotes/invoices are correct before sending to customers

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Track information, qualifications, and contact details of subcontractors

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track the duration and expiration of warranty as well as any obligations under that warranty

Create, design and manage workflows for repetitive tasks

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## Pricing

[View pricing plan details](https://www.capterra.com/p/10189742/ForgeOne-CRM/pricing/)

ForgeOne CRM Business

$179.00

Per User,Per Month

It includes:

-   Also available for annual subscription offering 12 months for price of 10 months.

Additional Admin Seat

$59.00

Per User,Per Month

It includes:

-   Annual billing offers 12 months for the price of 10 months.

Manager Seat

$39.00

Per User,Per Month

It includes:

-   Annual billing offers 12 months for the price of 10 months.

Sales / Field Seat

$29.00

Per User,Per Month

It includes:

-   Annual billing offers 12 months for the price of 10 months.

ForgeOne™ CRM Text

$49.00

Flat Rate,Per Month

It includes:

-   $49 one-time carrier registration fee applies

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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